Privacy Policy

Pretty Little Covers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website, use our services, make a purchase, or engage with us via email, SMS, or other communications.

We are a proud USA-based, locally owned business, offering fast, worldwide shipping, dedicated 24/7 customer service, and a mission to be the #1 trusted brand for premium home covers globally.

📦 Information We Collect

We collect the following types of personal information depending on how you engage with our store:

🔹 Direct Information You Provide:

  • Name, email, phone number, and shipping address

  • Billing and payment info (handled securely via Shopify)

  • Messages or feedback submitted through our contact forms

🔹 Automatically Collected Information:

  • IP address, browser type, device information

  • Cart actions, checkout behavior, and page visits

  • Usage patterns through cookies, pixels, and web analytics tools

🔹 Third-Party Sources:

We may receive data from:

  • Shopify and its services

  • Payment processors (for secure checkout)

  • Analytics and advertising platforms

✅ How We Use Your Data

We use your information to:

  • Process and ship orders

  • Send purchase confirmations and shipping updates

  • Provide real-time customer support (available 24/7 via email)

  • Send promotional offers via email and SMS (only if you opt-in)

  • Improve our website experience

  • Prevent fraud and ensure secure transactions

📲 SMS Marketing & Communications

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

By opting into SMS marketing on PrettyLittleCovers.com, you agree to receive:

  • Order updates

  • Abandoned cart reminders

  • Promotional offers

  • Product reviews or feedback requests

We do not share or sell your SMS opt-in information with any third parties, except secure messaging providers necessary for delivering your texts.

You can opt out at any time by replying STOP to our messages.

SMS data is handled with strict compliance and only used to enhance your customer experience.

🍪 Cookie Policy

We use cookies to:

  • Track what items you add to your cart

  • Send cart reminder notifications

  • Improve website functionality

  • Personalize product recommendations

You may disable cookies via your browser settings, but some features of our site may not function properly.

Learn more: Shopify’s Cookie Policy

🌍 International Customers

We proudly serve customers worldwide. Please note:

  • Your data may be stored or processed outside your home country

  • By using our services, you agree to such transfers, in compliance with data protection regulations (e.g., GDPR, CCPA)

We rely on recognized legal mechanisms such as Standard Contractual Clauses for international transfers.

🔐 Data Security & Retention

We use industry-standard safeguards to protect your information. While no method is 100% secure, we do everything in our power to protect your data.

We retain personal data only as long as necessary:

  • To fulfill orders

  • Comply with legal obligations

  • Maintain business records

⚖️ Your Rights

Depending on your location, you may have the following rights:

  • Access to your data

  • Request to correct or delete data

  • Withdraw consent for marketing

  • Request data portability

  • Limit processing of your information

To exercise your rights, email: support@PrettyLittleCovers.com

We respond promptly and respectfully.

🔗 External Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.

🚫 Children’s Privacy

We do not knowingly collect data from children under 13. If we become aware of such collection, we will delete the data immediately. If you're a parent or guardian and believe your child submitted personal info, contact us right away.

🧾 Contact Us Anytime

We are here for you 24/7.

📧 Email: support@PrettyLittleCovers.com
📍 Address: 103 Short Ruff Way, Las Vegas, NV, 89148, USA

Thank you for trusting PrettyLittleCovers.com – we’re proud to protect your privacy while helping you create the stylish home you deserve.