Shipping Policy

Welcome to Pretty Little Covers, the USA’s most trusted brand for dining chair covers and everything home cover-related — shipped with care to customers around the globe.

Whether you’re shopping from Las Vegas or London, we’re committed to delivering quality and peace of mind with every order. Please review our Shipping Policy below for full transparency on processing, delivery times, returns, and SMS updates.


🚚 SHIPPING COSTS

We proudly offer:
FREE standard shipping on all orders (U.S. & Worldwide)
🚀 Optional Priority Shipping available at checkout for faster delivery

Shipping rates may vary for upgraded services or international express delivery options, calculated at checkout based on your location.


⏳ ORDER PROCESSING TIME

All orders are processed and prepared within 3–4 business days from the date of purchase. Most of our items are made-to-order to ensure premium quality, which includes production and packaging time.

You’ll receive a shipping confirmation email with tracking as soon as your order is ready to leave our fulfillment center.


🌎 ESTIMATED DELIVERY TIMES

📦 USA: 7–12 business days
🌍 International: 10–18 business days

Note: Shipping timelines may vary due to weather conditions, customs inspections, or courier delays. We always work to minimize disruptions.


📲 SMS SHIPPING UPDATES (Text Message Policy)

By opting into SMS notifications at checkout, you’ll receive:

  • Order confirmations

  • Shipping updates and tracking alerts

  • Delivery status reminders

  • Cart recovery alerts and promo offers (if you’ve opted into marketing texts)

To unsubscribe at any time, simply reply STOP.
For help, reply HELP or email: support@prettylittlecovers.com

We never sell or share your SMS opt-in data with third parties — ever. Message & data rates may apply. Message frequency may vary.


🛑 MISSING OR DELAYED ORDERS

If your order has not arrived within the estimated timeframe, please contact us. We’re available 24/7.

📧 Email: support@prettylittlecovers.com

If 60 days have passed since your original purchase and your package has still not arrived, we will offer a full refund or replacement (excluding orders with incorrect address details or failed delivery attempts by the carrier).


🔄 RETURNS & REFUND POLICY

If your item is:

  • Defective

  • Incorrect

  • Damaged during shipping

Please email us within 15 days of delivery with photos and details. We will offer a full refund, replacement, or store credit depending on your preference.

For all other returns: 

  • Items must be returned in original condition & packaging

  • You must contact us within 15 days of delivery

  • Return shipping labels are available upon request

Returns outside the 15-day window may be declined.


🏆 CUSTOMER FIRST PROMISE

At PrettyLittleCovers.com, we’re more than just a home decor brand — we’re your trusted partner in creating a cozier, more beautiful space. Our fulfillment team works around the clock to ship quality products quickly, with full transparency every step of the way.

💌 Questions? Reach out anytime — we’re here to help!

📧 Support: support@prettylittlecovers.com