Shipping Policy

At PrettyLittleCovers.com, we believe communication = trust.

Due to high demand and the popularity of our viral cover products, some orders may experience slight processing or tracking delays — but rest assured:

👉 Your order is SAFE, CONFIRMED, and on the way.

📦 WHAT TO EXPECT AFTER ORDERING

Once your order is placed:

✅ You will receive an order confirmation immediately
✅ Your order is processed within 3–4 business days
✅ You will receive a tracking number via email once shipped

⚠️ IMPORTANT: TRACKING UPDATES MAY TAKE A FEW DAYS

Sometimes tracking may show:

  • “No updates yet”
  • “Label created”
  • Or appear temporarily inactive

💡 This is NORMAL.

In many cases, your package is already:

🚚 In transit
📍 Close to your location
📦 Only a few days from delivery

❗ BEFORE CONTACTING YOUR BANK (PLEASE READ THIS)

We understand delays can feel frustrating — but we kindly ask:

PLEASE DO NOT FILE A CHARGEBACK RIGHT AWAY

Here’s why:

⚠️ Many customers file disputes, only to receive their package within the next few days
⚠️ Chargebacks can delay your order further or cancel it mid-shipment
⚠️ Most issues can be resolved quickly by our support team

👉 Give us the opportunity to fix it first — we always make it right.

🤝 WE ARE HERE FOR YOU (REAL SUPPORT – FAST RESPONSE)

If your tracking isn’t updating or you’re unsure about your order:

📧 Email us: support@prettylittlecovers.com
📞 Call/Text (Owner Support): 805-202-9876 (Scott)

✔️ We will personally check your order
✔️ Provide real-time updates
✔️ Resolve any issue FAST

🚀 DELIVERY TIMEFRAMES

📦 USA: 7–12 business days
🌍 International: 10–18 business days

Note: Delays can occasionally happen due to weather, customs, or courier issues — but we monitor every order closely.

🛡️ OUR GUARANTEE TO YOU

At Pretty Little Covers, we don’t disappear after your purchase.

💯 If your order is lost, delayed excessively, or has an issue — we will fix it.
💯 Replacement or refund options available if needed
💯 Real human support — not bots

❤️ WHY CUSTOMERS TRUST US

Thousands of customers worldwide trust us because:

✔️ We communicate clearly
✔️ We stand behind every order
✔️ We treat every customer like family

💬 FINAL NOTE

We built this brand to create beautiful homes and stress-free experiences.

If anything ever feels off — just reach out.

👉 We’ve got you.